Staff - Password FAQs

How many passwords do I have?

Most members of staff will have at least two passwords: your Domain login and My Caledonian Portal login. You may also have login IDs and passwords for other systems including:

• Library Systems (including Athens)
• Omnis
• Oracle Systems
• RMS
• Telephone and Voicemail Systems
• Blackboard

How often must I change my network password?

For security reasons, you must change your Domain password at least every 90 days. You will see a reminder on screen each time you log in during the 14 days before you have to change it.

When you change your Domain password, your other passwords will not change. If you want to change them, you need to log in to each system and choose the option to change your password.

Can I change my password to anything I wish?

As long as it complies with current password restrictions. All passwords must be at least 8 characters, and be made up of a mix of upper case, lower case, digits 0-9, non-alphanumeric (3 out of 4 of these must be used).

What if I get it wrong?

You have 5 attempts to get a password right, after that your account will be locked out.

How do I get my account unlocked?

To get your account unlocked you have to prove that you are a member of the university. To do this over the phone, staff should use the School Manager (or a higher authority within your Department) to send an email on their behalf to isd@gcal.ac.uk or present their staff card at any of the desks in the Library.

Where can I get help on setting passwords?

Check details on Information Services Desk password web pages

Or you can contact our Organisational Development team for advice.

Last Updated: 22 October, 2008
Edited by: Learning Services Web Team