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In Issue 02

Articles

Learning Services: Measurement & Evaluation

Measurement and evaluation is a topic which has been discussed at meetings of Learning Services Managers this year. Materials were developed and two sessions delivered on these areas by Bob Bissell.

A Measurement Group was established to take this forward, (John Crawford, the late George McAleese, Marian Miller, Raymonde Murphy and Bob Bissell) with the following remit:

  • to identify previous, current and future evaluation methods being followed and consider their purposes for Learning Services
  • to gather views, opinions and ideas in relation to the ‘measurement focus’ of Learning Services i.e. what should Learning Services be measuring and how should this be done?

The group met 3 times, produced a report and delivered a staff development session on the findings.

The report highlighted that there were many areas of good practice in previous evaluation approaches. However, there was unanimous support for the view that there should be a clearly defined, consistent and co-ordinated approach to evaluation that would reflect the needs, purpose and service functions of Learning Services.

The need to manage and implement a co-ordinated approach, with agreed measurement targets and approaches was seen to be vital.

On the basis of this work Learning Services is producing an evaluation strategy.

‘A measurement of the importance we place on quality is the importance we place on measuring it’.

Health Building

Writer: Bob Bissell
Head of Open Campus Learning
E. B.Bissell@gcal.ac.uk